Products purchased for home delivery
- You can return an item within 135 days of delivery to your home. More details can be found on our Terms & Conditions page.
- Call us on 0333 014 3357 or email us at email@example.com to arrange for your item(s) to be collected. Alternatively, you can return item(s) to your local B&Q store, but you must bring your order confirmation email or sales invoice and the credit or debit card used for payment or you may be declined a refund.
- There is no charge for returning products to your local B&Q store. For certain products we offer a collection service. Please contact us for further details. We may charge a fee for this service (the fee will depend on the products returned, but will not exceed £50).